True & Honest Fan
Most clerks would turn you away if you don't have some bare minimum level of paperwork. They're not allowed to give legal advice or coach someone. Typically they'll just be hard nosed about it and tell people that they don't have what they need to file.
If they need to refer to it, it still needs a number of some sort. Otherwise they can't index it.
Apparently she filed something that warranted a number.