Your friendly neighborhood misanthrope
Banking already has tomes upon tomes of laws and regulations that are meant to prevent discrimination and redlining. For example:
- If you only do business on one side of a state line, that can be "redlining"
- If you feature images of people in your marketing material and they're too white/not diverse enough, that's "discouraging minority customers"
- If a customer applies for a loan and you give them initial paperwork in Pashtun because it's the only language they speak, it's discrimination if you give them all subsequent documents in English.
- You forgot to put the "Equal Housing Lender" logo on your website? DATS RAYCIS!