No one is fucking hostile towards support characters in Overwatch. No one gets their ass kissed more than a good healing character. If people are being shitty to Ronny in game while he's healing, it's because he's fucking garbage at it and he was dragging the whole team down. And Mercy is still e-z mode heals, even after all her nerfs. The people who are really crying about it are most are girls who play Mercy because they can't aim and because their boyfriend want a pocket heal/DPS boost... and fuck them.