Because everyone has the capacity to be a good person. Jess is still relatively young, it takes a while for some people to learn how to be decent and conduct themselves. The hope for Jess, and most young lolcows is that they eventually learn how to be a less shitty person.Why am I still sympathetic to Jess?
EDIT: Wait this dude was born in 81, I thought they were born in 99 because of their twitter handle. Jesus christ there's no hope