Here is a list of complaints Miss Grant has about London public transport's accessibility including the fact that their "turn up and go" service, which is meant to allow you to have assistance without arranging anything in advance, doesn't always run as smoothly as she would like and they suggest she arrange something in advance in the future. Heaven forfend.The hell is a ramp person? You mean to tell me that there are people specifically hired to load and unload these folks? I mean, that's a fine gig I suppose, but imagine if you get a Hamber or Chantal and have to load them in. Yikes.